Frequently asked questions

Warmlyn by Valor is a global luxury hospitality brand offering premium serviced apartments, duplex residences, and resort-style living across multiple destinations. We combine the warmth of home with the standards of high-end hospitality.

Warmlyn offers a hybrid experience — private, fully furnished residences supported by hotel-level services such as concierge, housekeeping, and guest support.

Yes. Warmlyn is designed for both short-term and extended living, with tailored services for long-term guests including customizable housekeeping schedules and lifestyle concierge assistance.

Yes. Each Warmlyn destination features multiple buildings and complexes, allowing guests to choose from various environments while maintaining consistent service standards.

Absolutely. Our residences are designed for comfort, space, and privacy, making them ideal for families, couples, solo travellers, and groups.

Reservations can be made directly through our website or via approved booking partners. Walk-in bookings are subject to availability at the time of arrival.

Yes. A refundable security deposit may be required depending on the residence, location, and length of stay. This covers incidental charges, damages, or violations of house policies and will be refunded after inspection.

Yes. Extensions and modifications are subject to availability and updated rates. Please contact our concierge team for assistance.

We accept major credit cards, debit cards, and bank transfers depending on the location and booking channel. Specific payment options are displayed at checkout.

Check-in is from 2:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request and may incur additional charges.

A valid government-issued ID or passport is required for all guests at check-in.

Yes. For safety and security, only registered guests are permitted to stay overnight. All guests must be registered at check-in.

Yes, airport transfers are available upon request at select locations. Please arrange with concierge prior to arrival.

Yes. All Warmlyn residences are fully furnished and thoughtfully designed with premium finishes, comfortable furnishings, and modern appliances.

All residences include fully equipped kitchens with modern appliances, cookware, and dining essentials.

High-speed Wi-Fi is available in all residences at no additional cost.

Amenities vary by location but may include 24/7 security, fitness centre, swimming pool, spa facilities, private parking, business lounge, and landscaped gardens.

Housekeeping frequency depends on the length of stay and selected service plan. Short stays include daily housekeeping. Extended stays offer customizable schedules.

Extended-stay guests may select from daily, alternate-day, every third day, weekly, or monthly housekeeping schedules. Schedules are confirmed at check-in.

Yes. Professional laundry and dry-cleaning services are available at most locations. Charges apply and are communicated upon request.

Yes. Concierge services are available 24 hours a day, 7 days a week to assist with transportation, reservations, local recommendations, and special requests.

Our concierge and guest services team is available at all times to assist with requests, issues, or special arrangements. Contact details are provided at check-in.

Yes. Warmlyn is designed for short, medium, and extended stays, offering tailored services for long-term guests including customizable housekeeping, utility coordination, and lifestyle concierge.

Yes. Housekeeping schedules for extended stays can be customized based on guest preference and duration of stay, from daily to monthly service.

Extended stay services include customizable housekeeping, linen and towel refresh aligned with length of stay, utility coordination, ongoing maintenance support, and dedicated lifestyle concierge assistance.

Smoking is not permitted in indoor areas unless otherwise specified. Please check residence-specific policies or designated outdoor areas.

Pet policies vary by location and must be approved prior to arrival. Please inquire when making your reservation.

Yes. All Warmlyn locations offer secure access and monitored or on-site security for guest safety and peace of mind.

Cancellation policies vary by rate type, length of stay, and location. Please review the specific cancellation terms displayed at the time of booking. Flexible rates may allow free cancellation within a defined period; non-refundable rates are not eligible for refunds.

Events, parties, or commercial use are strictly prohibited unless expressly approved in writing by management. Residences are intended for residential accommodation only.